introduction
Welcome to WSLA. We value your trust in us and are committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you use our platform and services.
By using the WSLA Services, you consent to the collection and use of information in accordance with this policy.
Information we collect
1. Information you provide to us
- Account information: Name, email, phone number, company name
- Payment information: Credit card data (processed by secure payment providers)
- Content of conversations: Messages exchanged via the platform with your customers
- Contact information: Lists of contacts you upload to the platform
2. Information we collect automatically
- Usage data: How you use the Platform, the pages you visit, the features you use
- Device information: Browser type, operating system, IP address
- Cookies: We use cookies to improve your experience
How we use your information
We use the information we collect for the following purposes:
- Providing and operating our services
- Process payments and invoices
- Send important notifications about your account
- Improving and developing our services
- Providing technical support
- Detect fraud and illegal activities
- Compliance with legal requirements
Share information
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: Companies that help us operate our services (hosting, payment, analytics)
- Legal requirements: Upon request from competent legal authorities
- Protection of rights: To protect our rights or the safety of our users
- With your consent: In any other case after obtaining your consent
Data security
We take strict security measures to protect your data:
- Data encryption during transmission and storage (SSL/TLS)
- Secure servers in certified data centers
- Limited access to authorized personnel only
- 24/7 security monitoring
- Regular backups
Despite our security measures, 100% online security cannot be guaranteed. We recommend using strong passwords and not sharing login data.
Your rights
You have the following rights in relation to your data:
- Access: Request a copy of your personal data
- Correction: Update or correct your data
- Delete: Request deletion of your data (subject to legal requirements)
- Objection: Object to the processing of your data for certain purposes
- Data transfer: Get your data in a portable format
To exercise any of these rights, contact us at: privacy@wsla.io
Cookies
We use cookies to:
- Remember to log in
- Understand how you use the platform
- Improve site performance
You can control cookies through your browser settings, but disabling them may affect some of the functionality of the Platform.
Data retention
We retain your data for as long as your account is active or as needed to provide services. After closing the account:
- We delete conversation data within 30 days
- We keep invoice records for the legally required period
- We may retain some aggregate data for analysis purposes
Children's privacy
Our Services are not directed to persons under the age of 18. We do not knowingly collect information from minors. If you learn that a child has provided us with data, contact us to delete it.
Changes to this policy
We may update this policy from time to time. We will notify you of material changes by:
- Notice on the platform
- Email for active users
- Update the "Last Updated" date on this page
Contact us
If you have questions about this Privacy Policy or our practices:
- e-mail: privacy@wsla.io
- technical support: support@wsla.io